This Privacy Policy outlines how neldoo collects, safeguards, and utilizes your information when you use our website and/or mobile application to test our Demo Apps.

a. We may disclose the following personally identifiable information to third-party services:

• Information provided by you, such as:

  • Name
  • Email
  • Mobile phone number
  • Demographic information
  • Information is collected as you access and use our service, including device information, location, and network carrier.

• This information is shared with third-party service providers for the following purposes:

  • Personalizing the app for you
  • Conducting behavioral analytics
  • Improving our products and services
  • Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided.

b. Security

• We are dedicated to ensuring the security of your information.
• To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

c. Links to Third-Party Websites

• Our website may include links to other websites. However, once you leave our site using these links, please note that we do not have control over those websites. As a result, we cannot be held responsible for the protection and privacy of any information you provide to those websites.
• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.
• If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible using the provided sales email address. We will promptly correct any inaccuracies found.

INFORMATION COLLECTED DURING YOUR USE OF OUR SERVICES:

The following information may be collected:

• Your preferred language and country site (if applicable)
• The manufacturer and model of your mobile device
• Your mobile operating system
• Your geolocation
• The type of mobile internet browsers you are using
• Driver location data, which we use to track trips and assist with navigation

USE OF COLLECTED INFORMATION:

• Our primary objective in collecting your information is to enhance your experience when using the Services. We use your information to monitor the most frequently used features of the Services, allow you to view your trip history, rate trips, and determine which features require improvement, including usage patterns and geographic locations that require service, features, and/or resources.

• Location data helps improve our services, including pickups, navigation, and customer support.

• Riders who have enabled neldoo to collect location data from their mobile device may also activate the Emergency Data Sharing feature, which shares data with emergency police, fire, and ambulance services. This data includes the approximate location at the time the emergency call was made, the car's make, model, color, and license plate information, the rider's name and phone number, and the pickup and drop-off locations, along with the driver's name.

• Riders who have enabled neldoo to collect location data from their mobile device may also allow "neldoo" to share their location with their driver from the time the ride is requested until the trip starts. This can enhance pickups for both drivers and riders, especially in crowded areas.